Crash game Privacy Policy — Your Data is Completely Safe with Us

Crash game (https://crashgame.ws) is a trusted online gaming platform that places user privacy above all else. This Privacy Policy explains how crash game collects, processes, and safeguards your personal information.

This policy applies to all crash game services, mobile apps, websites, and related platforms. By using our services, you automatically consent to this Privacy Policy.

We collect various types of information when you use the crash game platform. Details are outlined below:

Information You Provide Directly

When you register with crash game or use our services, we collect the information you provide directly:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Address and nationality information.
• A copy of your ID for KYC verification (NID, passport, or driving licence).
• Payment information (mobile banking number — full card/account numbers are not stored).

Automatically Collected Information

When you browse crash game or use our app, the following information is collected automatically:

Crash game uses collected data only for specific, legitimate purposes. We never use data beyond what is necessary. The primary purposes are:

• Account Management: To complete registration, verification, and login processes.
• Transaction Processing: To securely process deposits and withdrawals.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet KYC, AML, and applicable legal obligations.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, promotions, and support communications.
• Responsible Gaming: To identify problem gaming behavior and provide appropriate support.

Crash game never sells your data to advertisers or uses it to build advertising profiles.

Crash game uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type

• Essential Cookies: Essential for maintaining login sessions and security. Disabling these will prevent the site from functioning properly.
• Preference cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Used to understand how users interact with the site. All data is collected anonymously.
• Security Cookies: Used to prevent fraud and unauthorised access.

Cookie Controls

You can disable or clear cookies from your browser settings at any time. However, disabling essential cookies may limit access to certain features on the crash game platform.

Crash game protects your data using internationally recognised security standards. Our servers operate under the highest security protocols.

Technical Security Measures

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data in the database is stored using AES-256 encryption.
• Two-factor authentication (2FA) is supported.
• Regular security audits and penetration testing are conducted.
• Real-time monitoring to instantly detect suspicious activity.
• Firewall and DDoS protection systems are active.

Data Retention Period

Crash game does not retain your data longer than necessary. Generally, data may be stored for up to 5 years after account closure in accordance with legal requirements, after which it is permanently deleted.

Crash game does not sell, rent, or commercially share your personal information with third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the necessary information is shared to process transactions via Mobile Pay, Nagad, and Rocket.
• Law Enforcement: Where required by a valid court order or government directive.
• Regulatory Authority: For legal reporting to licensing authorities.
• Technology Partners: Cloud hosting and cybersecurity providers that keep the platform running — all bound by strict confidentiality agreements.

All third-party partners are required to comply with crash game's privacy standards. They may only use your data for the specified purpose.

Crash game respects your right to data protection. You have the following rights:

• Right to Access Information: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In some cases, you may request a temporary pause on the processing of your data.
• Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, email our support team at: support@crashgame.ws. We will respond to your request within 30 days.

Crash game strictly does not serve users under the age of 18. Our platform is for adults only. Age is verified at registration, and any accounts belonging to minors are closed immediately.

If we are informed that a minor's data has entered our systems, we will promptly arrange for its deletion. Please email us with any concerns of this nature.

Crash game reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified by email for any significant changes.

Continued use of the service after any policy change will be considered your acceptance of the updated policy. We recommend checking this page from time to time.

For any questions or concerns about this Privacy Policy or your personal data, please contact our data protection team:

• Email: support@crashgame.ws
• Website: https://crashgame.ws
• Support Hours: 24 Hours, 7 Days a Week

We typically respond within 24 to 48 hours. For urgent matters, include "URGENT: Privacy" in the subject line.